A VandalMail email account will be assigned upon registration. All University of Idaho students are required to activate and use their VandalMail email account for ISI course-related correspondence or set up email forwarding from VandalMail to another email.
Below are the topics we’ll cover in this post.
Table of Contents
How to log into vandalmail
As a current student, you can access the VandalMail outlook login by following the steps below.
- Navigate to webpages.uidaho.edu/Support/vandals.uidaho.edu.
- Enter your username (NetID).
- Enter your password to log in.
- You can now access the emails in your VandalMail.
Faculty use VandalWeb to access their class teaching and student advising information. VandalWeb is available from any computer with internet access.
How to login
- Navigate to VandalWeb on your internet browser.
- Enter your NetID.
- Enter your Password. This can be one of two combinations of credentials: 1) Vandal number (with a capital V) and six-character PIN or 2) Active Directory user name and password. However, these credentials cannot be combined for login; use one or the other.
How to set up your vandal student account
Your NetID is a user name/password, typically the first four letters of your last name and the last four numbers of your V-Number (example: vand1234).
This NetID user name and password (which you will set in the steps below) is your key to accessing university computer and electronic resources including Student Vandalmail, VandalWeb, Wireless Access, BbLearn, student software, Campus Computer Labs, kiosks, and many other resources. The instructions below explain how to set up a new student account.
Step 1: First things first
ITS has created a step-by-step webpage to assist new students in setting up their University of Idaho NetID accounts for first-time use. To begin the process, navigate to https://vandalsetup.uidaho.edu.
As part of the account setup process, you will need to set up a password to protect your information. To begin the account setup process, you will need to have your Vandal Number or the email address that you provided on your application.
Your Vandal Number, which you can find on your official University of Idaho acceptance letter, is an eight-digit number beginning with a V of the form Vxxxxxxxx (e.g. V12345678).
If you have one of these two pieces of information, you can proceed to step 2. If you do not know your Vandal Number and have misplaced your acceptance letter, contact the Registrar’s Office at 208-885-6731 to get this information. To protect your privacy, we cannot give out your NetID, student email address, mailing address, phone numbers, etc over the phone.
Step 2: password reset process
On the first page of the Vandal Setup process, click the link at the end of “Start the password reset process” to navigate to help.uidaho.edu. This will take you to the password reset page.
Step 3: Re-captcha
Enter the re-captcha information you see (or click the “I’m not a robot” check box), and then click the continue button to proceed.
Step 4: Find your account
On the next screen, you will be asked to enter your account name, ID number (this is your Vandal Number), or email address so the system can find your account.
Enter your Vandal Number or the email address you used on our application and click the lookup button to find your account. If you receive an error message which says, “Account has not been set up for password reset,” then call the Student Technology Center at 208-885-4357 for assistance
Step 5: Verify your account
A list of verified contacts will come up, which are populated from your University of Idaho application. Select an email address or phone number and hit the send code button.
This will send a temporary code to either your selected email or phone (via text or voice). Obtain this code through your email, in a different window, or from your phone, and enter the six-digit code into the “Enter Verification Code” text box that has appeared.
Step 6: Setup your security profile
Once you enter the code, you will be taken to the account management page. Here you will be asked to set up your security profile (more information on your security profile). This will allow you to reset your password in the future.
Step 7: Set a password
After you choose to either set up your security profile or not, you can set a password on the account by clicking “Change Password” under “Account Utilities.” Keep an eye on the red text below the password boxes: this text will let you know if your password meets the requirements.
Remember: this username/password combination is called your NetID and is your primary log-in to UI computing resources such as VandalMail.
Step 8: Vandal card (optional)
If you are planning to get a Vandal Card, you can do so.
Step 9: Duo multi-factor (optional)
This step is optional. You will, before you start classes, be required to set up Duo multi-factor. However, you have a 30 day grace period before you are required to set it up.
How to change your account password (NetID)
After you change your password, you will need to remove and re-add the AirVandalGold network on any devices that you connect wirelessly to the University network, including phones, tablets, and laptops.
You will need to go to the wireless settings page to have your device “forget” or “remove saved network” for AirVandalGold. Any app on your smartphone that stores your password will need to be updated as well (Outlook or email client, for example). If you need assistance, students can go to the STC, and staff/faculty can contact their TSP or local support for assistance.
Resetting Your NetID Password
Log in to the account management page at https://help.uidaho.edu using your NetID username and password. The first screen you will see is the welcome screen.
If your password is expired, you should still be able to use the account management site, but no other services like Vandal Mail. If you have not set up your security profile, you will be greeted with a pop-up asking you to set up your security profile.
You can also opt-out of the security profile, but this will mean that anytime you forget your password you will need to have external help to reset it. For students, you will need to visit the Student Technology Center in person.
Once you’re logged into the account management page, click on ‘Change Password’ on the left-hand menu under ‘Passwords.’
Make sure the account whose password you want to set is selected.
Choose “Enable Secure MFA and have a longer password expiration” if you will only use a DUO Hardware Token or the DUO Mobile application on your phone for verification. Your password will never need to be changed again with this option. Otherwise, choose “Disable Secure MFA and have a shorter password expiration” if you must use voice calls or SMS text messages to verify. Your password will expire in 400 days if you choose this option.
Enter a new password for your account that is at least one character different from any previous passwords. As you type your password, the system will inform you of what requirements you are or are not meeting.
Make sure to fully type your password before determining if meets the requirements. The password must be 12 characters or more and may not include any three consecutive letters of your name, username, or email address.
Once all the password requirements have been met, you can click on ‘Set New Password’ and the system will set the NetID password.
Finally, make sure you are greeted with a ‘Success’ message so you know the change was successful. If you have any issues contact your Technology Solutions Partner or the Student Technology Center.
How do I reset my forgotten account password (NetID)?
If you forgot your password and need to reset it, you can use your security profile to log in and reset your password.
- Navigate to help.uidaho.edu.
- Click the text that says “click here to reset your password”.
- Complete the CAPTCHA and click continue.
- In the text box, enter one of the following:
- Account Username (NetID)
- Student Number
- Vandal (V) Number
- Email Address ( must be on your record at the U of I)
- Use the lookup button to lookup your account.
- Select a contact that you have access to and click “send code” to send a verification code to this email or phone number.
- Once verification is sent to chosen contact, enter into the “Enter Verification Code” text box.
- Click Continue.
- Enter the answers to the security questions (Remember the answers are case sensitive and longer than 5 characters).
- Click Continue to be taken to your account’s password reset page.