MySJSU: Helpful Guide to SJSU Login Portal 2023

mySJSU student portal.

MySJSU is the student online portal for San José State University. It is the first and best source of information regarding your status as a student at SJSU. You need to regularly check your SJSU account at least once a week for important and timely notices, such as admission status, financial aid, enrollment appointment, SJSU academic calendar, tuition and fees, payment deadlines, and more.

Table of Contents

How to activate MySJSU account

To access your SJSU account for the first time, you need to activate your account. Follow the below instructions:

  1. Look for an email with your SJSU ID.
  2. Set the password to access your MySJSU student portal (and SJSUOne Wireless account on campus)
  3. Go to the Password Reset App and enter the nine-digit SJSU ID you received in Step 1.
    • Choose one of the two options listed to set your password for the first time. This same process will also allow you to reset your password.
  4. Sign in to your MySJSU student portal.
  5. SJSU communicates almost entirely by messages and ‘to-do’ items posted to your SJSU portal.
  6. Click on “MySJSU” at one/ to sign in and enter your nine-digit SJSU ID and the password you created in Step 2. 
  7. Make sure your personal information is up-to-date – your email address is critical!
    • Confirm your email address and update if necessary. Be sure to set your filters to accept messages from the domain.
  8. Check your SJSU account frequently.
  9. Check your MySJSU account at least once a week for important and timely notices, such as admission status, fees, financial aid, enrollment appointment, tuition and fees, payment deadlines, and more.
  10. You are responsible for monitoring your progress at MySJSU and must take action by the posted deadlines! Failure to do so will result in your application being withdrawn.
  11. Need help with MySJSU?
  12. View MySJSU Tutorials at
  13. Have you lost your ID and password?
    • Click on the yellow “Lost Password?” link on the Spartan App Portal at
  14. Check your Application Status via your SJSU account.
    • Scroll to the bottom of your SJSU Student Center to view your application status.
mySJSU login portal.
mySJSU login portal.

How to reset your PIN

  1. Click the MySJSU Sign In link (in the original window), and then enter your User ID and password – Note: These instructions opened in a new window. I suggest you click the MySJSU Sign In navigational link in your original window (at the top of the page) so you can still refer to these instructions after logging in.
  2. Navigate to Self Service > Student Center.
  3. Under Personal Information, use the other personal drop-down menu to select.
  4. Personal Identification.
  5. Click the double-arrow symbol next to the menu.
  6. Type in a new 4-digit number for your PIN.
  7. Click Save.

How to drop a class via mySJSU

  1. Go to one.SJSU.
  2. Sign In using SJSU ID and Password.
  3. Select MySJSU.
  4. Navigate to Student Center.
  5. Under Academics, from the drop-down menu, select Enrollment: Drop.
  6. Click Go – The Select Term Page Displays.
  7. Use the drop-down menu to select the term in which you wish to drop a class (for example, Fall 2023).
  8. Click Continue.
  9. Check the box by each class you want to drop, and then click Drop Selected Classes.
  10. Review your selection and click Finish Dropping.

How to view your grades

Whenever your grades are due, they will be made available in your SJSU portal.

  1. Go to one.SJSU-> Sign In using SJSU ID and Password.
  2. Select MySJSU.
  3. Navigate to Student Center.
  4. In the Academics section, use the other Academic drop-down menu to select Grades.
  5. Click Go – The View My Grades window displays.
  6. Select the appropriate term, and then click Continue to view your official grades for the selected term.

How to view your unofficial transcript

  1. Go to one.SJSU -> Sign In using SJSU ID and Password.
  2. Select MySJSU.
  3. Navigate to Student Center.
  4. Under Academics, from the drop-down menu, select Transcript: View Unofficial.
  5. Click Go – Your current unofficial transcript displays. Note: If you need official transcripts, click on the order official transcript link in the Academics section.
  6. Print the Unofficial Transcript from the page.
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